Guides
Straight answers for Kenyan businesses
The questions customers ask us most, answered in full: what it involves, what it costs where we publish a price, and what to ask whoever you hire. Sources are listed where a fact is not ours.
Selling and getting found online
- How do I take M-Pesa payments on my website?You need a Safaricom business number — a Till (Buy Goods) or a Paybill — and then one of three set-ups.
- How do I sell on WhatsApp in Kenya?Start with the free WhatsApp Business app: a profile, a catalogue, quick replies and labels will carry a small shop a long way.
- How does my business get found on Google in Kenya?For a business with a shop or a service area, the free Google Business Profile matters more than anything on the website: it is what puts you on the map and in the three businesses Google shows first.
Repairs, installs and equipment
- How much does laptop or phone repair cost in Kenya?At Emen Shop a laptop repair starts from KES 1,000 and a phone repair from KES 500.
- What does CCTV installation involve in Kenya?Count the entrances, not the rooms: a camera on every way in, one on the till or the gate, and one covering where vehicles stop is enough for most homes and shops.
